Wednesday, 27 June 2018
6/27/2018 10:02:00 pm 0

How to Resolve "ESEUTIL failed with jet error -1811"?

While using ESEUTIL, users can sometimes face unexpected errors which can lead to complete mailbox inaccessibility. Resolving such errors is an uphill task especially since the information that appears along with the error message can be very cryptic. Stellar Phoenix Mailbox Exchange Recovery software acts as a one-stop solution for dealing with Exchange ESEUTIL errors and can play an instrumental role in bringing the Exchange server back online in such scenarios.

ESEUTIL is an easily accessible command-line utility for performing various complex tasks for the Exchange server. This inbuilt tool proves to be extremely helpful when it comes to fixing corrupted Exchange databases, defragmenting them, reducing their size, or checking their integrity. But sadly, ESEUTIL sometimes faces errors which cause it to terminate without completing its action which can cause damage to Exchange files and leave users in a soup with no access to their mailboxes and failure in executing other commands.

In such cases where ESEUTIL command fails to perform, reliable and competent software applications like Stellar Phoenix Mailbox Exchange Recovery come to the rescue and help users in overcoming their Exchange troubles. This post demonstrates this fact by describing a scenario where ESEUTIL fails with Jet error 1811 and Stellar Mailbox Recovery fixes the same quickly.

Problem Scenario – Exchange Jet Error 1811

When working with the Exchange server, initiating defragmentation procedures is a common thing. The defragmentation option makes used storage contiguous, eliminates unused storage, and reduces the database's size by compacting it. The command used for this purpose is eseutil /d.

Usually, the above mentioned command executes flawlessly and delivers what it promises. However, in rare situations, it fails with the error “Access to the source database. ‘…mdbdata\priv2.edb’ failed with jet error 1811”. This error is typical in Exchange versions 2003, 2007, 2010, and 2013. Evidently, decrypting this error message can be very difficult especially for a user with limited Exchange error handling experience. Still, there are a few things that can be done to attempt resolving Jet Error 1811.

Exchange Jet Error 1811 – Causes & Common Solutions
A quick look across Exchange forums reveals that the primary causes for Jet Error 1811 are:
  • A mismatch between Exchange log file signature and log generation number file
  • System malfunctions like interrupted installation or un-installation of an application
  • Virus / Malware infection to Exchange system files
  • Accidental Deletion of essential system files or registry information
  • Sudden shutdown of the machine due to power failure leading to corruption in the database
  • EDB file corruption owing to sundry reasons
Since the reasons behind this error can expand over such vast proportions, decoding exactly what caused it in your case can become tough. Hence, try out the hit-and-trial solutions listed below one by one to attempt resolving it.
  • Disable your anti-virus program and try mounting the Exchange database. If it works, add an exception in your anti-virus application for Exchange service files.
  • Take a backup of all Exchange log files and then move the original log files to a different folder. Thereafter, rename the file E00*.log to E00.log and perform a full restore of the Exchange database by replaying log files.
  • Restore Exchange database from a previous backed up. Thereafter, restart the Information Service
  • Look for ‘EDB*.LOG’ files in the MDBDATA directory and search for a non-broken sequential string of all the file names, numbered in hexadecimal, for example, EDB0001a.LOG to EDB0003f.LOG and EDB.LOG. If all of the files are accounted for, there might be chances that your EDB.CHK file is damaged. Locate this file and move it to some another directory. Then restart the Information Service.
  • If a particular log file is missing, all the log files that are numbered lower than the missing one will have to be deleted along with edb.log and edb.chk. After this, repair commands (eseutil /p) will need to be executed on the Exchange server. If they execute fine, next step will have to be recovery procedure using command eseutil /r.
There might be a high chance that even after you try out all the above fixes, Jet Error 1811 still exists. Such a condition is indicative of severe corruption in Exchange database files which can be fixed with the best Exchange server remedy, Stellar Phoenix Mailbox Exchange Recovery.

What to do if manual techniques fail?

If manual tricks don’t work the magic, place your trust in an application that is more accurate and proficient. Stellar Phoenix Mailbox Exchange Recovery will help you overcome Jet error 1811 and a majority of other Exchange Jet engine errors smoothly. Ranked as one of the most recommended software by MVPs, this product repairs corrupt Exchange Database (EDB) files and restores mailbox content which can be directly exported to Live Exchange or Office 365. You can also save individual email messages recovered from EDB files in a variety of formats like PST, MSG, EML, HTML, RTF, and PDF.

Through a simple 3-step procedure – select EDB file, scan-and-preview, and repair-and-recover – this software allows you to overcome the drawbacks of manual Exchange repair techniques and stay ahead of nasty issues. Equipped with a convenient GUI, this product saves your time and effort while helping you ensure that Exchange server stays problem-free. Read more about the product here: Stellar Phoenix Mailbox Exchange Recovery.

Wrapping it up

We hope that at this point you’re much more aware of Jet Error 1811, its prime causes, and ways to fix it at your end. As a general rule, keep your Exchange EDB files backed up and server software updated. Also, maintain an uninterrupted power supply to the Exchange server and add an exception for Exchange services in your anti-virus application and firewall. Lastly, keep Stellar Phoenix Mailbox Exchange Recovery handy since it is the best alternative to manual Exchange repair techniques and helps you bring Exchange back online regardless of how grave an error seems to be.


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