From
all OST file corruption causes, Outlook error "0x8004010f " is one of the most
commonly seen Outlook error, which is generally seen with OST file
corruption due to synchronization problem in OST file. MAPI error code “0x8004010f” popup in situations where user is trying to synchronize offline
address book, during sending/receiving operations means trying to download that OAB
files where Outlook profile is incorrectly configured. New Exchange client
users also complaint about this error quite frequently as Exchange takes around
24 - 48 hours to generate offline address book for a new user and if
during this time period any Outlook client try to download Offline Address Book,
this error would be displayed. Here in this article some symptoms, most common
causes of this error and some commonly used methods to fix the error have been discussed.
Symptoms:
When a user tries to synchronize OST file on Exchange Server,
he may get this error message in Sync Issues folder:
0x8004010F: Outlook
data file cannot be accessed.
or
0x8004010F: The
operation failed. An object could not be found.
After encountering the above error,user receives the error
message given below in Microsoft Office Outlook when he tries to send an email,
“Task ‘Microsoft
Exchange Server’ reported error (0×8004010F): ‘The operation failed. An object
could not be found.’”
If this error occurs,outlook terminates the process of
synchronization and at that time, client couldn’t connect to his Exchange server
Mailbox.
Cause of this
Error: There are multiple reasons which could be responsible for the
generation of this error in Outlook:
1. Multiple OAB Version folders exist of the same type.
2. OAB lists objects have either missing or incorrect
address list.
3. Clients are trying to download that OAB files from a
public folder store which have not received the replicated updates.
4. Information Store has invalid Entry ID pointing to
folders where clients have nothing to download.
5. OST file had become either corrupt or unusable.
Manual way to
resolve this Error: To resolve this error manually, user first need to track
the exact location of your default Outlook data file and after that create a
new Outlook profile and then Configure that new Outlook profile as your default
profile. The procedure has been discussed below in detail within three steps.
Step:1 Tracking the Location of default
Outlook data file :
1.
Go to Start -> Click Control Panel -> Mail Setup.
2. From Mail Setup - Outlook dialog box,
click Show Profiles.
3.
Choose
your current Outlook profile, and then click Properties.
4. In Mail Setup - Outlook dialog
box,click Data Files
5. In Account Settings dialog
box, select Data Files tab .
6. Note name and location of the default
data file of your profile& click Close.
Step: 2
Creating a new Outlook profile:Create an Outlook Profile with IMAP or POP3 email account using an auto
account setup.
Step: 3 Set newly configured Outlook profile as a default
profile:
1. In New Outlook Mail dialog
box, select General tab& select Always use this profile.
2. From drop down menu of Always use this profile, select the new
profile.
Note: However if above mentioned steps did not work for you,
then probably your Outlook file could be corrupt. In those situations it would
be best to use a professional OST to PST conversion software using which
corruption of OST file could be cured. Many OST to PST conversion software are
available in market to fix OST file corruption and solving synchronization
issues of OST file. But before choosing any such tool do complete research,
ensure that it is compatible with the current version of MS Outlook and Windows
OS which you are using.
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