Though Microsoft Outlook 2010 is usually dependable, it can
crash due to unidentified errors. When that occurs, you may discover finding
the problem and repairing your Outlook deployment unexpectedly complicated. But
it doesn’t have to be.
Reinstall Outlook 2010
This might seem clear, but the first thing you should attempt
is reinstalling MS Outlook 2010. To reinstall Outlook 2010, open the Control
Panel and click Programs -> Uninstall a Program (please note that this method
is for Windows 7 only, your options may be dissimilar for other OS). Search and then
click the MS Office 2010 option and then click the 'Change' button.
When the installation wizard comes out, opt for the "Add or
Remove Features" option and then click Continue. Next, select the "Not
Available" option for Microsoft Outlook and click Continue. This eliminates
the risk of uninstalling the other Microsoft Office modules.
After you have eliminated Outlook, replicate the steps
listed above, apart from this time set "Outlook to Run From My Computer"; this
will reinstall Outlook on your system.
What if reinstalling Outlook 2010 doesn’t work?
As you might assume, the uninstall/reinstall technique
doesn’t resolve each and every Outlook problem. I’ve observed quite a lot of
occasions where the issue still subsists after reinstalling Outlook. Luckily,
there are other methods available at your disposal:
Repair the Outlook user profile
When you discover that you have received an Outlook issue,
it is not necessary that MS Outlook is damaged, but in fact it can be the user’s profile.
Windows 7 contains an alternative to repair it.
Open the Control Panel and click User Accounts -> Mail
(or Mail 32-bit) -> E-Mail Accounts. When the E-mail Accounts screen becomes
visible, choose the Outlook account, you are having problem with, then the
Repair icon . Then Click Next and follow the prompt; Windows will try
to restore the account configuration.
Rebuild the Outlook user’s profile
If you discover that you can't restore the Outlook user's
email account profile, you are required to manually remove and remake the user’s
mail profile.
Though, prior to removing the mail profile of the user, you
need to assure to take back up of any .pst files. Now, open the Windows Control
Panel and click User Accounts -> Mail (or Mail 32-Bit) -> Show Profiles.
When the dialog box prompts, choose the user profile and click the Remove
button (Figure 3).
After you have removed the profile from the machine, open
Outlook. Upon opening, Outlook should automatically detect the user’s Exchange
mailbox and create a new profile. In a couple of odd cases, I ran into
situations where Outlook could not create a new profile. Fortunately, I was
able to manually create a working profile by going to the dialog box and
clicking the Add button. I don’t normally advise this, but it’s worth trying if
you’re stuck.
Try starting Outlook 2010 in safe mode
If the steps explained so far don’t fix your issue,
then attempt to launch MS Outlook in safe mode and then open a command prompt window
and enter the following commands:
C:
Cd\
Cd program
files (x86)\Microsoft Office\Office14
Outlook.exe
/safe
Note: The path listed in the second step might differ
depending on whether you are using the 32-bit or 64-bit version of Microsoft
Office.
After opening Outlook in safe mode, take the time to conclude
whether or not the trouble still subsist. If the problem has vanished, the problem
is nearly surely due to an add-in.
Then Restart Outlook in normal mode and click File ->
Options -> Add-Ins. Use the Add-Ins screen to sight that add-ins that are presently
in use. Halt any third-party add-ins and re-enable them one at a time, all the
while testing Outlook among each step to find out which add-in is causing the difficulty.
With anticipation at this point, you have cut off the reason for the issue. If not, there is one more thing you can check. Open the Windows
Event Viewer and navigate to Windows Logs -> Application. Outlook logs all
events in the Application log. The Microsoft Office Alerts logs are a new prospective
resource of information which are positioned under the Applications and
Services Logs.
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